[Reprinted] From "Going Global" to "Taking Root": LEOG Motors Deepens Its Presence in the Global New Energy Bus Market with Full Lifecycle Services

Amid the global wave of new energy buses, China's supply chain is transitioning from "product export" to "multi-win brand and system building." As one of the pioneers in this process, Suzhou LEOG Motors Technology Co., Ltd. not only empowers vehicle manufacturers in their global expansion with core powertrain technology but also embeds the concept of "full lifecycle services" into overseas markets through its forward-thinking global service network, earning trust for "Intelligent Manufacturing from China."

Market Foundation: A Leading Position Forged by Technology and Quality

As of now, LEOG Motors has cumulatively supplied over 12,000 drive motors for new energy buses longer than 6 meters to overseas markets. Among these, approximately 7,000 units are in operation in the European high-end market. Its exceptional product reliability and adaptability have earned the company a solid market foundation, making it a key force driving Chinese new energy buses onto the global stage.

Service Network: Building a Global "Moat"

To ensure the efficient operation of end-user vehicles, LEOG Motors is dedicated to building a clearly structured, rapidly responsive, and user-friendly global service system:

(1) Core Hub: A direct service center has been established in Germany, equipped with comprehensive capabilities including motor disassembly, in-depth maintenance, front and rear bearing replacement, and stator/rotor exchange. This enables a complete closed-loop service process from fault diagnosis to core component repair.

(2) Regional Support Points: By 2025, LEOG Motors has signed agreements with 30 overseas service stations worldwide and plans to gradually expand to 100 in the future. This forms a three-tier service network comprising direct service centers, regional service stations, and local support points, achieving deep coverage in key markets and establishing a dense localized support network.

(3)Integrated Point-Line-Surface Coverage: By setting up multiple localized after-sales parts distribution centers globally, LEOG ensures timely supply of spare parts, effectively bridging the "last mile" of service delivery.

Capability Empowerment: Standardized Systems Drive Service Localization

LEOG Motors firmly believes that high-quality service stems from unified standards and continuous empowerment. The company organizes global bilingual after-sales training every six months, systematically imparting knowledge on motor principles, maintenance standards, and fault diagnosis. This initiative aims to enhance the independent maintenance capabilities of overseas service stations, ensuring that users worldwide can enjoy consistent, professional, and efficient after-sales service from LEOG Motors, regardless of location.

Core Commitment: Redefining Service Standards Through Speed

LEOG Motors has redefined overseas after-sales response standards with specific, measurable commitments:

Standard Warranty: For key regions such as the EU, South America, and Central Asia, on-site response is guaranteed within 24 hours; for other regions, within 48 hours.

Critical Failures: For sudden major quality issues, LEOG Motors commits to arriving at any customer site globally within 48 hours of receiving feedback from the vehicle manufacturer and resolving the issue.

Strategic Evolution: From Supplier to "Lifetime Partner" 

Transitioning from traditional product after-sales service to a partnership model focused on mutual growth and continuous empowerment, LEOG Motors is deeply embedding itself in overseas markets with the philosophy of "Full Lifecycle Support." Committed to building a systematic, localized, and standardized service system, the company not only safeguards end-user vehicles but also grows alongside global customers. This reflects the profound heritage and long-term values of Chinese high-end manufacturing enterprises in their global journey. 

Remark：This article is reprinted from an article published on "Bus Information Network" on October 23, 2025.